Welcome to Spitzer Autoworld Lordstown

Very good.

We Have bought 3and they are top notch in the sell process I would buy 10 more but only through them

May 30th 2026 - I made an appointment to go and look at a 2026 Tahoe. It was at the Spitzer North Canton location I had my down payment check in hand and my loan check. I signed the paper that ran all the numbers, included my trade in, and showed me my balance after my trade in. I was told that because it was Memorial Day monday, they could have the vehicle there by the following weekend so I could pick it up and complete all the paperwork. Tuesday I get a call - the other dealership sold the car that I had signed for. I let it go, figured mix ups happened. HOWEVER, I was supposed to get the May military appreciation month discount and had everything lined up to buy in May. Now because I was "officially purchasing" after May, I could no longer have the $1,000 off even though this was the dealerships mix up. I received a phone call saying they had a different one that was exactly the same but didn't have a certain package. He said to quote "you probably didn't even realize the other Tahoe had this package". It was the Tow package (and apparently young females automatically don't know anything about the packages their buying). I was told them I grew up in a campground, I wanted that one specifically for the tow package. The following week I had decided to place an order to have the exact Tahoe that I was originally going to purchase made. I was told it would take 8 weeks to be finished. I called 8 weeks later to find out the salesperson that I had been working with (bless her heart, she was absolutely fantastic in the midst of all this) no longer worked there. It took over a week just to get ahold of a manager or to even get a phone call back. At one point, a woman I spoke with said "Oh this must be your Tahoe that is set aside here then". Once I got a call I was told that there was a problem with getting a Tahoe LS and that they're no longer taking orders for new ones because they will start making the 2027s so I would have to order one of those. I told him that I didn't order the LS, I ordered the RST. He stated the same thing to me. It sounds like they NEVER ordered the car to begin with because nobody can give me a straight answer. I got ahold of a manager last week who stated they found the same Tahoe and they were going to try and get it from the dealer but it was "a little further than they usually transfer". Sir, this was your dealerships fault - I don't care if you have to get it from across the country at this point..... Needless to say that was a week ago and STILL CRICKETS and it is now mid August 2026. I do NOT recommend this dealership to anyone unless you like to get screwed over. You would think a dealership would be happy to make a $80k sale considering I had all checks in hand. Avoid this place at all costs.

Courteous staff that takes every step of the process & makes it simple, so you can find your perfect car! Gangang

It was a good experience. Carol was very nice. The car was priced well. There were a few things the car had issues with for the price, but overall, it was fair.

Great service

Very friendly, no pressure sales. Easiest dealership I've ever worked with. Sales persons are excellent, they took time to explain everything to me. Couldn't meet or work with a more personable, caring and honest Sales, Management and Finance Team; they truly work as a team to help their customers out!! I absolutely recommend Spitzer Lordstown to anyone in need of a vehicle!

Had my 2019 siverado in for a transmission shudder changed the fluid and didnt fix the problem, so Had them diagnose the issue and told me it was my front differential and axels a 6000 repair i didnt believe it since the truck shuddered in 2 wheel drive without 4x4 engaged. I took the truck to a different shop which diagnosed a torque converter I had the repair done at the new shop fixed the shudder and also advised me the fluid was 4 quarts low and axels and differential are fine.Overall very poor service I will never take any vehicle there again

Been going to Spitzer for the last 5 years. Never have I had to complain about anything. Sales and service have always perm top notch.